Items where Author is "Leif, Kerttu"
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Leif, Kerttu (2016) Klienditeeninduse kvaliteedi parendamisest saavutatav majanduslik efekt Eesti-siseste maanteevedude korraldamisel AS Schenker näitel. [thesis] [en] The economic effect achieved due to the improvement of customer service quality in organizing Estonian internal road transport on the example of Schenker Ltd..