Items where Author is "Liisma, Hegle"
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thesis
Liisma, Hegle (2015) Kliendi rahulolu ja ostukäitumise hindamine kruiisilaevade Baltic Queen ja Silja Serenade rõivakauplustes. [thesis] [en] Evaluation of Customer Satisfaction and Purchase Behaviour at Clothes Stores on Baltic Queen and Silja Serenade Cruise Ships.