Items where Author is "Lohuväli, Mikk"
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Lohuväli, Mikk (2014) Autoettevõtte teenindusosakonna töökorraldus- ja klienditeenindusprotsesside parendamine United Motors AS Tartu esinduse näitel. [thesis] [en] Improving Job Management and Customer Service Processes in the Aftersales Department of a Car Company on the Example of United Motors AS Tartu Division.